Frequently asked questions

Unlike a captive agent who represents a single company, INSURHAUS is independent — we represent you. We shop dozens of top-rated carriers to find the coverage and price that fit your needs, and we stay in your corner at renewal and at claim time.

Use our online Get a Quote wizard for the fastest start, or call us at 630-786-9971. Tell us a little about what you need to insure and an advisor will follow up with options from our carriers.

Often, yes. Combining home and auto, or packaging your commercial coverages, can unlock multi-policy discounts. We'll compare bundled and standalone options so you can see the difference.

Yes. Existing commercial clients can request a certificate through our online COI request form and we typically turn them around the same business day. Be sure to include the certificate holder's exact name and address.

We specialize in contractors, trucking, restaurants, nonprofits, body shops, medical offices, and property owners — and we write many other commercial classes. Try our Coverage Finder or call us to discuss your business.

You can file directly with your carrier using the claims directory on our File a Claim page, or contact our office and we'll advocate on your behalf. For emergencies, always contact your carrier's 24/7 claims line first.

Most premium payments are made directly to your carrier — find your carrier on our Make a Payment page for a direct link to their secure portal. For agency-billed items, you can pay securely online by card.